Financial Aid

Accessing Your Financial Aid Online

Accessing Your Financial Aid Online 

Financial aid online is the best way to receive updates regarding your financial aid, make necessary adjustments to your award, and view all documents that may need to be submitted to the financial aid office. You can view your financial aid online at your Netpartner Portal. The Netpartner account will become an important tool over the course of your time at Rivier. To access Netpartner please go to: Here are two helpful pieces to accessing your financial aid account: 

Part 1: Logging into Netpartner 

New Students login:
After receiving your award letter in the mail, you will want to familiarize yourself with your Netpartner account.

  1. First, you will need your Netpartner ID listed on your award letter. This will be located in the body of the text under your list of awards.
  2. Make sure you are on the correct website (
  3. Enter in your Netpartner ID into the site.
  4. Click the “First Time User” button.
  5. You will then need to verify the following information: zip code and date of birth (mm/dd/yy).
  6. Also, you will have to create two security questions and create a Password. The criteria for the Password:  should be at least 5 characters in length and cannot contain spaces. Submit your changes. Please note: if you receive an error on this page, it could be the verification information not matching the format required or the Password doesn’t fit the criteria.
  7. This should bring you back to the main login page where you will have to enter in your NetPartner ID and the new Password.
  8. Now you should be successfully logged in to your account.

Returning Students login: 
After receiving your award email alert or missing information email alert, you will need to login to your Net Partner to view the necessary information.

  1. First, you will need your NetPartner ID listed on your email alert. This should be located in the body of the text within the email. Please note: the student ID is NOT the same as your Rivier University School ID card.
  2. Make sure you are on the correct website (
  3. If you know the Password for this site, you can skip to number 9. If you do not know the Password for this site, you will need to follow numbers 4-8. Please note: the Password for this website is NOT the same as your FAFSA Password.
  4. Enter in your NetPartner ID into the site.
  5. Click the “Forgot Your Password?” button
  6. You will then need to answer one of the security questions you had previously completed and submit the response.
  7. Next you will be allowed to create a new Password for your account.
  8. This should bring you back to the main login page.
  9.  Here you will have to enter in your NetPartner ID and the Password for your account.
  10.  Now you should be successfully logged in to your account.


Part 2: Understanding the website 

All students will have access to the same information located on Netpartner. It is important when you login to Net Partner to pay attention to the “Current Award Year” drop down so you are looking at the correct award year. This will allow you to view any of the years you received financial aid.  

Here is a breakdown of the informational tabs found on the site:

The Home page allows you to review a brief breakdown of your awards, documents and possible forms you may need. This page also lists a few resources such as a website for alternative loan lenders and PLUS loan options. You can find important contact information as well. 

The Apply Online tab allows you to update your personal information with the financial aid office. You have the ability to update the following information: cell phone number, phone number, address, city, state, zip code, and email address. Please note: this will only change your information with the financial aid office. If you need to update your information with the rest of the University, you will want to contact the Registrar’s Office.

If you have never viewed this tab, you will need to read and accept the terms and conditions before you can view your financial aid. Once you have submitted the terms and conditions, you will be able to view your budget and awards. The budget section shows the maximum amount you can borrow with all of your financial aid, work study, and outside resources or loans. Once you have been awarded, your awards will be in a pending status. You will need to accept or decline the awards and submit the changes.

The View Your Award tab will give you a breakdown of your aid between the semesters you are awarded. For example, if you were awarded for the standard award year, you would be able to view how your aid is split between the fall and spring semesters.

The Documents tab will show you a list of all of the documents that we received as well as the needed documents. If one of the documents in listed as a hyperlink, you will either be able to pull up the document to print it out or click on the link to bring you to a website.


Additional information can be found here, including your aid counselor's name and any Thank You Note instructions for awarded endowed scholarships.  

The Loans tab shows you a breakdown of the loans you have for the current award year. You can also view this information on the Accept Your Award tab or the View Your Award tab.

The loan history shows your Federal loan debt that was reported on your most recent SAR. This will not include any private or alternative loans. For up-to-date information view your Federal loan debt at You will need to know your Federal Student Aid ID (FSA ID) and Password in order to access your NSLDS account.

The Forms tab lists all possible forms for our office. You may not be required to submit all of the forms, but they are available should you need to access them.

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